Remote Customer Support – Intuit TurboTax

Finance C
Arise Virtual Solutions
Published
December 01, 2022
Location
Virtual, Virtual
Category
Customer Service
Job Type
Work Hours
Flexible
Revenue/Pay
Up to $16 per hour
Pay By
HOUR
Where?
Virtual

Description

Boost your holiday budget working from home on a flexible schedule you create.

Earn extra money by providing personalized support for customers using Intuit TurboTax, focusing on process-related questions, data entry, and navigation assistance for users.

Financial or tax prep experience is not needed to assist customers with troubleshooting and general tech support. This work-from-home opportunity is available right now on the Arise® Platform.

What it takes to succeed:

You should also be self-motivated (you are your own boss — no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, patience and empathy, and demonstrate the ability to work under pressure, handling potentially stressful situations. Excellent written, listening, and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.

Education necessary:

No degree necessary – This remote work opportunity is for anyone who is ready to invest in themselves and work hard! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Prior to servicing a client opportunity through the Arise® Platform, a virtual certification course must be successfully completed. Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client program.

What you'll be doing:

• Helping customers use Intuit TurboTax Software over the phone, and through one-way video chat and screen sharing
• Researching, navigating and locating answers for customers on tax preparation by referencing webpages and resources
• Analyzing and researching tax matters to determine an appropriate course of action for customers
• Documenting all issues, resolution and follow up actions

What you need to get started:

- Register
- Select a client opportunity
- Enroll in a certification course to prepare to service
- Computer and Equipment Requirements on AriseWorkFromHome.com/Equipment

About Arise:

Arise connects small home-based businesses - run by everyday people like you - to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, you provide the service.  You are your own boss and have the option to choose your clients and schedule, while you work from the comfort of your own home.

**This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise®.**