How to get started working from home in Jamaica

Sole Traders in Jamaica can partner with the Arise® Platform and have access to an impressive roster of client opportunities.

Register to use the Arise® Platform in Jamaica

The clients using the Arise® Platform are often the leaders in their industries, many of them with names you will recognize. As such, they have exciting opportunities, as well as high standards for servicing and performance. When you complete the registration process, you will have access to these opportunities — and enjoy all the advantages that come with working from home.

To get started on the Arise® Platform and make sure you have everything you need, follow the steps below and click the links along the way for more information.

Smiling woman wearing headset and glasses.
Smiling woman wearing headset and glasses.

Step 1

Already a sole trader? Register & provide your Tax Registration Number (TRN)

If you are not already considered a sole trader but are interested in using the Arise® Platform,  please visit TRN – TAJ Portal ( to obtain a TRN. Then, once you are officially a sole trader, register to use the Arise® Platform.

Smiling woman wearing headset and glasses.

Step 2

Complete the initial assessment (1 hour)

During this assessment you will be asked customer service-related questions, show off your English proficiency, and share your availability so that you can be matched with the opportunities that are best for you!

Smiling woman wearing headset and glasses.

Step 3

See your best match opportunities

Now that you can see the available opportunities, you can choose the one you like the most and find a convenient class time.

Smiling woman wearing headset and glasses.

Step 4

Run the PC Check

This PC scan will help ensure that you have the right computer hardware and internet speed for a great servicing experience.

Smiling woman wearing headset and glasses.

Step 5

Complete the Background Check

Pack your patience and your snacks! This is a long process that we hear may take 4-6 weeks, but it’ll be worth it in the end! Follow these steps  to complete your background check:

  1. Receive downloadable Police Record Check Instructions: make sure to save and bookmark them as you will need to refer back to these throughout the process.
  2. Review the instructions thoroughly, and monitor your phone and email for additional information and next steps.
  3. Some opportunities require an additional background check. (If needed, you will prompted to do so. This can be done online and quickly.)
  4. Once both the Police Record Check and the online background check are completed, you will be enrolled and ready to start class.
Smiling woman wearing headset and glasses.

Step 6

Start class!

Certification classes can take anywhere from 2-4 weeks depending on the client program you select, but you won’t be alone. You can meet an instructor and a few study buddies along the way while learning more about your opportunity and what it’s like to work from home.

Smiling woman wearing headset and glasses.

Step 7


It’s time to start servicing! Select the times you want to service so you can work from home on a flexible schedule—and be your own boss!