08 Mar Work From Home & Earn Money – Provide Customer Service for Cable & Internet Company Client Program
If you’re in the market for a flexible, work-from-home opportunity, this one's for you: Provide customer service support for a dynamic Cable & Internet Company.
You can schedule yourself to work five days a week from 8 a.m. to noon EST. Offer friendly and helpful inbound support to people calling in across the country and schedule yourself to work when it’s most convenient for you.
Plus, enjoy ultimate flexibility by working from home the entire time!
Must enroll by 3/14.
Cable and Internet Company Billing Opportunity Overview
This Cable and Internet Company is one of the nation's largest video, high-speed Internet and phone providers to residential customers. They deliver the best in TV, Internet, voice, mobile, and home management, all working together to give customers instant access to the things that matter most – anywhere, anytime.
Arise connects small call center companies, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, your company provides the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you’re the boss.
What to expect:
What’s Needed to Provide Customer Support for this Client
- Assisting callers with billing inquiries
- Determining offerings customers are missing
- Making upgrade and add-on service recommendations
- Ensuring First Call Resolution (FCR) and complete Customer Satisfaction (VOC)
- Coding sales accurately and completely for installers
What it takes to succeed:
Must-Have Qualities and Capabilities
- Familiarity with company processes and policies
- Clear, confident and professional communication skills to build trust and rapport
- Understanding of “client call flow”
- Quick-thinking management of client needs
- Assertiveness to promote additional products and services
- Empathy and a sincere desire to assist and prioritize the customer
- Tenacity to understand and deliver on customers’ needs
No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss.
What you'll be doing:
Providing great inbound, billing customer service calls for a Cable and Internet Company.
What you need to get started:
- Select a client opportunity
- Enroll in a certification course to prepare to service
- Computer and Equipment Requirements on AriseWorkFromHome.com/Equipment
This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.