Be Your Own Boss & Work From Home – Customer Service Opportunity for Cable and Internet Company

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Client Program on The Arise Platform
Published
March 21, 2021
Location
Anywhere, Anywhere
Job Type
Work Hours
8:00 a.m. - 9:00 p.m. EST, 7 days a week
Revenue/Pay
$9 - $18 per hour
Pay By
HOUR
Where?
Anywhere

Description

Looking to start your own business from home? Launch a customer service support company and register to support this Cable and Internet Company. 

Tap into your desire to become your own boss, earn extra money, and leverage your customer support skills by providing inbound support and responding to billing requests. The best part? You can do it all from home!

There are service intervals available 7 days a week, which means you can register to service this client whenever your schedule allows. Enjoy this flexible work-from-home opportunity and take control of your future today!

Must enroll by 3/28/21.

Cable and Internet Company Billing Opportunity Overview

This Cable and Internet Company is one of the nation's largest video, high-speed Internet and phone providers to residential customers. They deliver the best in TV, Internet, voice, mobile, and home management, all working together to give customers instant access to the things that matter most – anywhere, anytime.

About Arise

Arise connects small call center companies, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, your company provides the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you’re the boss.

 

What to expect:

What’s Needed to Provide Customer Support for this Client

- Assisting callers with billing inquiries
- Determining offerings customers are missing
- Making upgrade and add-on service recommendations
- Ensuring First Call Resolution (FCR) and complete Customer Satisfaction (VOC)
- Coding sales accurately and completely for installers

What it takes to succeed:

Must-Have Qualities and Capabilities

- Familiarity with company processes and policies
- Clear, confident and professional communication skills to build trust and rapport
- Understanding of “client call flow”
- Quick-thinking management of client needs
- Assertiveness to promote additional products and services
- Empathy and a sincere desire to assist and prioritize the customer
- Tenacity to understand and deliver on customers’ needs

Education necessary:

No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss.

What you'll be doing:

Providing great inbound, billing customer service calls for a Cable and Internet Company.

What you need to get started:

- Register
- Select a client opportunity
- Enroll in a certification course to prepare to service
- Computer and Equipment Requirements on AriseWorkFromHome.com/Equipment

This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.