Customer Service for Leading Sporting Goods Retailer

Hey sports lover! Are you looking to do work that you enjoy while building a business or joining an existing one? There is no better time than now! Use your customer service experience to provide sales and customer ...more

Visit ariseworkfromhome.com/equipment to view computer and equipment requirements>> Register for the Arise® Platform
Status
Inactive
Published
December 01, 2024
Location
Virtual, United States of America*
Category
Customer Service  
Available Hours
Varies
Potential Revenue
$9 - $14 per hour**
Typical Range
$9.41 - $10.59 per hour***

*See list of eligible states here.

**Revenue range represents a combination of base rate and potential incentives that could include but are not limited to performance and urgent service incentives, but does not deduct platform fee. All rates are paid to the Service Partner; agent rates are negotiated by and between the Service Partner and agent, not Arise.
***Range reflects revenue paid to the middle 50% of Service Partners.
This is not an offer of employment. It is a potential business-to-business relationship with Arise.
All programs are subject to availability.

What to expect:

- Respond to “Where is my order” calls
- Assisting loyalty customers with points, discounts and more
- Troubleshoot order related issues
- Providing a quick and thorough understanding of customer priorities and identify key improvement areas
- Assisting customers with product questions
- Placing new orders/volume orders
- Handling existing orders: returns/replacements

What it takes to succeed:

- Build and maintain strong working relationships through exceptional communication
- Demonstrate a working knowledge of a variety of sports and outdoor activities
- Fluent, both written and verbal, in English
- Demonstrate a proven ability to deal with challenging customers and situations

Skills necessary:

This remote work opportunity is for anyone who is ready to invest in themselves and work hard! Customer service skills, empathy, and motivation are excellent foundations for the work.

In order to service a client through the Arise® Platform, you must pass a series of assessments and successfully complete a virtual certification course specific to the client requirements for the program you have selected.

Certification courses can be as short as a few days or can last up to six weeks, and may include live instruction and/or self-paced work, depending on the complexity of the client program.

For more general information on certification, click here; you can find specific details about this program if available and other client programs in the Program Announcement on the Arise portal after registration.

What you'll be doing:

Providing excellent inbound customer service, some sales for largest sporting goods retailer.

Client Program on The Arise® Platform

Hey sports lover! Are you looking to do work that you enjoy while building a business or joining an existing one? There is no better time than now! Use your customer service experience to provide sales and customer support for the nation’s largest sporting goods retailer, all from the comfort of your own home!

Client Overview
The largest sporting goods retailer provides athletes and outdoor enthusiasts with the gear and apparel they need to achieve their personal best.

Register for the Arise® Platform

About Arise

The Arise® Platform is the leading work-from-home resource for people looking to do remote gig work – with customer support opportunities available in the United States, Canada, the United Kingdom and now Jamaica!

The Arise® Platform connects your business to remote customer service with well-known brands. Through the Platform, your business can provide remote customer support; generating revenue while saving on costs associated with working outside of the home. Sign up to use the Arise® Platform right now. You get to choose your clients and create your flexible schedule from the comfort and safety of your own home.

When you own your business, you’re in charge!

Smiling woman wearing glasses holding a laptop.

What you need to get started:

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- Register (for more information on how to register, including choosing your type of business, visit ariseworkfromhome.com/registration)
- View available programs within the Arise portal, and select a program if you like
- Enroll in a certification course to prepare to service
- Computer and Equipment Requirements on ariseworkfromhome.com/equipment

This is not an offer of employment. It is a potential business-to-business relationship with Arise.

Register for the Arise® Platform

Arise connects small home-based businesses—run by everyday people like you—to prestigious Fortune 500 clients through a virtual platform. Arise provides the enterprise clients, your business provides the service. You are in charge and have the option to choose your enterprise clients and set a flexible schedule, while you and your agents work from home. A Platform Usage Fee is charged for the infrastructure that Arise provides, including the Arise 24-Hour Client Technical Support Help Desk, Starmatic® scheduling system, and invoicing services.