Work From Home Customer Service Opportunity for Roadside Assistance Company

Road A
Client Program on The Arise® Platform
December 01, 2023
Online, Online
Customer Service
Job Type
Work Hours
$9 - $18 per hour
Pay By

All opportunities are subject to availability.


You’ve seen it before: Someone on the side of the road is looking down at their car’s tires or engine, and while you drive smoothly past them on the highway, you think to yourself: “If only I could help.”

Now you can! You can provide emergency roadside assistance work from home to help those in need. And the best part is: you can do it from the comfort of your own home and on your own schedule.

The Arise® Platform connects you to work from home customer service opportunities with well-known brands, including this one with a roadside assistance company!

If you enjoy talking to people and consider yourself great at solving problems, then this opportunity to provide roadside assistance work may be right for you and improve your work-life balance.

How can providing roadside assistance work from home improve your work-life balance?

Providing emergency roadside assistance does not just reduce the amount people who need help on the road.

Roadside assistance work is needed at all times of the day and night, which means:

When you service the roadside assistance client on the Arise® Platform, you can schedule yourself to provide roadside assistance work from home 24/7—whenever you want—including early mornings, afternoons, late evenings, weekends, and even holidays.

Do you want to be more available to pick up your kid from school? Attend your kid’s sporting event? Take family to doctor’s appointments?

Now you can!

Whatever it may be, when you choose to service the work from home roadside assistance opportunity on the Arise® Platform, your work-life flexibility is limitless. The opportunities to grow abound, and the meaningful impacts you can make on the lives of others are endless.

The choice is yours: Do you want to take the road leading to flexibility and freedom, or do you want to stay on the road you’re on now?

If you find yourself needing more flexibility and freedom, it might be time for you to provide roadside assistance on the Arise® Platform!

Client Overview:

This leading roadside assistance company offers its customers roadside assistance benefits as part of their automotive insurance policy and their new vehicle owner’s package. This is your chance to leverage your customer service skills to assist customers with their roadside needs by providing support while working from home.**This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.**

What to expect:

When servicing this opportunity, you can expect to answer inbound calls from individuals who are seeking roadside assistance for vehicles that:
• Will not start
• Have stopped working
• Have keys locked inside
• Have a flat tire(s)
• Ran out of gas
• Were in an accident

To properly assist these individuals, you will have to:

• Answer inbound calls that require roadside assistance work and other service requests from the client’s customers and/or client account representatives.
• Make possible outbound calls to the client, client’s customers and/or client account representatives for status and clarification purposes regarding roadside assistance work.
• Transfer of inbound calls or outbound calls to other client- designated internal support departments or client account representatives.
• Handle outbound coordination to client’s independent service providers, such as tow trucks.

What it takes to succeed:

To be truly successful while providing roadside assistance work on the Arise® Platform, you should:
• Demonstrate outstanding problem-solving and listening skills.
• Display patience and empathy, and manage stress while providing roadside assistance work.
• Demonstrate skilled and efficient writing and verbal communication.
• Provide knowledgeable, friendly, and eloquent customer service.
• Understand how to navigate and efficiently use various system tools.

Education necessary:

No degree necessary! This is a great opportunity for anyone interested in providing work from home customer service.

Keep in mind: to service this opportunity, you must successfully complete a virtual assessment and certification class.

But don’t worry! You can do this—and we’ll help you get you started.

What you need to get started:

If you’re ready to provide emergency roadside assistance on the Arise® Platform, here are the steps you need to take:

1. Register to use the Arise® Platform.
To provide roadside assistance work on the Arise® Platform, you need to complete the registration process. And remember, the great thing about the Arise® Platform is its flexibility. You have the option to work for yourself—be your own boss!—or for someone already established in the network. Either way is great!

2. Select the work from home roadside assistance opportunity
After registering, log in to the Arise® Portal and select the roadside assistance opportunity if it’s available—or look over any other client opportunities that catch your interest. There’s a lot to choose from, so pick that one that fits you best!

3. Complete the roadside assistance certification class.
You’re almost there! You now have to complete a virtual certification class on the Arise® Platform. Soon after, you can relish in your life-changing flexibility by scheduling the hours you would like to service. Getting excited yet?

Please note: this certification class certifies you to provide roadside assistance work on the Arise® Platform. Depending on the complexity of the program, you may have a certification class as short as a few days or as long as six weeks.

4. Check out the System and Equipment policy.
Before selecting an opportunity, it’s a good idea to make sure your equipment meets the requirements listed in the Arise® Platform’s System and Equipment policy. This will help you start providing service without any hiccups, issues, or delays.

Once you’ve successfully completed your class, you can provide roadside assistance work on the Arise® Platform and gain the freedom and flexibility you’ve always wanted.

What do you say? Are you ready?

About Arise:

Arise connects small home-based businesses - run by everyday people like you - to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, you provide the service.  You are your own boss and have the option to choose your clients and schedule, while you work from the comfort of your own home.

This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.