Work From Home Customer Service Opportunity for Roadside Assistance Company
Description
Are you an expert problem solver? Do you enjoy talking to people and providing solutions? Sign up now to service an industry-leading Roadside Assistance Company client program.
You can choose when and where you want to work! Schedule yourself for service intervals 24/7, including early mornings, late evenings, weekends, and even holidays. Choose to work when it’s most convenient for you. Plus, you’ll get to enjoy ultimate flexibility by working from home the entire time.
The Arise® Platform is an online portal that connects you to remote customer service opportunities with well-known brands — just like this one. Through the Platform, you have the option to work for yourself or for someone already established in the network. Servicing through the Arise® Platform offers you the ability to be your own boss - the choice to work whenever you want, with unlimited earning potential!
Client Overview:
This leading roadside assistance company offers customers roadside assistance benefits as part of their automotive insurance policy or their new vehicle owner’s package. Leverage your customer service skills by assisting customers with their roadside emergency needs.
About Arise:
Arise connects small home-based businesses - run by everyday people like you - to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, you provide the service. You are your own boss and have the option to choose your clients and schedule, while you work from the comfort of your own home.
**This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise®.**
What to expect:
Service of inbound calls for roadside assistance, and other service requests, with items such as:
– a vehicle that won’t start
– flat tire(s)
– keys locked inside a car
– vehicle out of gas
– vehicle in an accident
What it takes to succeed:
- Outstanding problem-solving skills
- Displays patience, empathy, an ability to manage stress, the ability to work under pressure
- Skilled and efficient in writing and verbal communication
- Outstanding listening skills
- Provides knowledgeable, friendly and eloquent customer service
- Understanding how to navigate and efficiently use tools
Education necessary:
No degree necessary – great work from home opportunity for anyone who is ready to invest in themselves and work hard! In order to service a client through the Arise® Platform you must pass a series of assessments and successfully complete a virtual certification course.
Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client program.
What you'll be doing:
- Inbound calls for roadside assistance and other service requests from client’s customers and/or client account representatives.
- Possible outbound calls to client, client’s customers and/or client account representatives for status and clarification purposes.
- Transferring of inbound calls or outbound calls to other client designated internal support departments or client account representatives.
- Outbound coordination to client’s independent service providers, such as tow trucks.
What you need to get started:
- Register to use the Arise® Platform
- Select a client opportunity
- Enroll in a certification course to prepare to service
Visit ariseworkfromhome.com/equipment to view computer and equipment requirements
This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.