Available Now! Provide Customer Service Support From Home – Roadside Assistance Company

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Client Program on The Arise Platform
Published
July 15, 2021
Location
Remote, Remote
Category
Job Type
Work Hours
Service intervals are available 24/7/365 - holidays and weekends!
Revenue/Pay
$9 - $18 per hour
Pay By
HOUR
Where?
Remote

Description

If you’re looking for your next gig, don’t pass up on this exciting opportunity to provide customer service from home for a leading Roadside Assistance Company.

Leverage your communication and listening skills by helping customers navigate various roadside assistance support questions. 

Sign up to use the Arise® Platform right now and you’ll be able to start working whenever you want, when it’s convenient for you. This opportunity includes service intervals 365 days a year, including weekends and holidays.  

Client Overview

This leading roadside assistance company offers customers roadside assistance benefits as part of their automotive insurance policy or their new vehicle owner’s package. Leverage your customer service skills by assisting customers with their roadside emergency needs.

About Arise

Arise connects small call center companies, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, your company provides the service.  YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you’re the boss.

What to expect:

24/7 service of inbound calls for roadside assistance, and other service requests, with items such as:
– a vehicle that won’t start
– flat tire(s)
– keys locked inside a car
– vehicle out of gas
– vehicle in an accident

What it takes to succeed:

- Outstanding problem-solving skills
- Displays patience, empathy, an ability to manage stress, the ability to work under pressure
- Skilled and efficient in writing and verbal communication
- Outstanding listening skills
- Provides knowledgeable, friendly and eloquent customer service
- Understanding how to navigate and efficiently use tools

Education necessary:

No degree necessary – great work from home opportunity for anyone who is ready to invest in themselves and work hard! In order to service a client through the Arise Platform you must pass a series of assessments, pay for and successfully complete a virtual certification course.

Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client program.

What you'll be doing:

Inbound calls for roadside assistance and other service requests from client’s customers and/or client account representatives.

Possible outbound calls to client, client’s customers and/or client account representatives for status and clarification purposes.

Transferring of inbound calls or outbound calls to other client designated internal support departments or client account representatives.

Outbound coordination to client’s independent service providers, such as tow trucks.

What you need to get started:

- Register to use the Arise Platform
- Select a client opportunity
- Enroll in a certification course to prepare to service

Visit ariseworkfromhome.com/equipment to view computer and equipment requirements

This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.