What is an Opportunity Announcement?

An Opportunity Announcement is a document that contains all the information you need to determine if your company, or your agents, would like to provide call center services for a particular client program. Details about the client, call types, additional equipment requirements, service revenue, certification course schedules and certification requirements are in this document. It is critical that you read Opportunity Announcements thoroughly before expressing interest in a client program. Opportunity Announcements can only be accessed after the registration process is complete.