To everyone who starts planning their next vacation before even returning home, this one’s for you! A popular cruise line company is ramping up customer support to assist callers with planning and booking trips...more
Visit ariseworkfromhome.com/equipment to view computer and equipment requirements>> Register for the Arise® Platform*See list of eligible states here.
**Revenue range represents a combination of base rate and potential incentives that could include but are not limited to performance and urgent service incentives, but does not deduct platform fee. All rates are paid to the Service Partner; agent rates are negotiated by and between the Service Partner and agent, not Arise.
***Range reflects revenue paid to the middle 50% of Service Partners.
This is not an offer of employment. It is a potential business-to-business relationship with Arise.
All programs are subject to availability.
What to expect:
• Work from the comfort and safety of your home.
• Plan your work schedule around your life, not the other way around.
• Earn money (up to $17 per hour), on a schedule you define within the available service intervals.
• Save money by avoiding outside work expenses, like gas, tolls or other commuting costs.
What it takes to succeed:
As a small business owner or as an agent working with a Service Partner, you must be self-motivated, possess outstanding problem-solving skills, patience and empathy, and demonstrate the ability to work under pressure, handling potentially stressful situations.
Excellent written, listening and verbal communication skills are a must.
It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.
Skills necessary:
Most of the enterprise client programs on the Arise Platform require customer service skills. This can include specific skillsets as defined by the client, and soft skills such as empathy, positive attitude, and attentiveness.
In order to service a client through the Arise® Platform, you must pass a series of assessments and successfully complete a virtual certification course specific to the client requirements for the program you have selected.
Certification courses can be as short as a few days or can last up to six weeks, and may include live instruction and/or self-paced work, depending on the complexity of the client program.
For more general information on certification, click here; you can find specific details about this program if available and other client programs in the Program Announcement on the Arise portal after registration.
What you'll be doing:
• Inbound calls for assistance with bookings from client’s customers and client’s travel agent partners.
• Possible outbound calls to client-designated internal support departments, client’s customers, and/or client’s travel agent partners for status and clarification purposes.
• Transferring inbound calls or outbound calls to other client-designated internal support departments or client account representatives.
Cruise Line Program on The Arise® Platform
To everyone who starts planning their next vacation before even returning home, this one’s for you!
A popular cruise line company is ramping up customer support to assist callers with planning and booking trips, in addition to handling questions and other requests.
The Arise® Platform helps your business find the right fit, connect with this company, among other leading brands, so you can service their customers — all from the comfort and safety of your home.
Sign up to run your own customer support business or work as an agent for a Service Partner small business already leveraging the platform.
This type of flexibility means you take control of your schedule, and get to work around the big things in your life—like vacation!
Did someone say "vacation?!”
What’s more, this unique opportunity comes with perks: once you’ve serviced this client for at least 90 days, you may be eligible for a Family & Friends discount on your own personal cruise travel!
Visit the Arise® Platform today to find more information about this enterprise client program, among many other virtual customer service postings. Check out the site to register and learn more about specific programs.
**This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.**
Register for the Arise® PlatformWhat you need to get started:
- Register (for more information on how to register, including choosing your type of business, visit ariseworkfromhome.com/registration)
- View available programs within the Arise portal, and select a program if you like
- Enroll in a certification course to prepare to service
- Computer and Equipment Requirements on ariseworkfromhome.com/equipment
This is not an offer of employment. It is a potential business-to-business relationship with Arise.
Register for the Arise® PlatformArise connects small home-based businesses—run by everyday people like you—to prestigious Fortune 500 clients through a virtual platform. Arise provides the enterprise clients, your business provides the service. You are in charge and have the option to choose your enterprise clients and set a flexible schedule, while you and your agents work from home. A Platform Usage Fee is charged for the infrastructure that Arise provides, including the Arise 24-Hour Client Technical Support Help Desk, Starmatic® scheduling system, and invoicing services.