Customer Support for Healthcare Transportation Service Provider - Flexible & Work From Home

 Take control of your life by building a business working from home and providing customer service to brands you know and love. With this virtual customer service program available on the Arise® Platform, lever...more

Visit ariseworkfromhome.com/equipment to view computer and equipment requirements>> Count Me In!
Status
Currently Enrolling
Published
November 01, 2024
Location
Virtual, United States of America*
Category
Customer Service  
Available Hours
7 a.m. to 8 p.m. daily
Potential Revenue
$9 - $18 per hour**
Typical Range
$11.41-13.23 per hour***

*See list of eligible states here.

**Revenue range represents a combination of base rate and potential incentives that could include but are not limited to performance and urgent service incentives, but does not deduct platform fee. All rates are paid to the Service Partner; agent rates are negotiated by and between the Service Partner and agent, not Arise.
***Range reflects revenue paid to the middle 50% of Service Partners.
This is not an offer of employment. It is a potential business-to-business relationship with Arise.
All programs are subject to availability.

What to expect:

- Help connect individuals with the transportation needed to fulfill their medical needs.
- Interact with customers and providers, answering questions related to the appointment in question.
- Interact with a wide demographic, providing an exemplary level of customer service every step of the way.

What it takes to succeed:

- Ability to interact with customers
- Display customer empathy
- Outstanding problem-solving skills
- Ability to provide knowledgeable, friendly, and eloquent customer service

Skills necessary:

Most of the enterprise client programs on the Arise Platform require customer service skills. This can include specific skillsets as defined by the client, and soft skills such as empathy, positive attitude, and attentiveness.

In order to service a client through the Arise® Platform, you must pass a series of assessments and successfully complete a virtual certification course specific to the client requirements for the program you have selected.

Certification courses can be as short as a few days or can last up to six weeks, and may include live instruction and/or self-paced work, depending on the complexity of the client program.

For more general information on certification, click here; you can find specific details about this program if available and other client programs in the Program Announcement on the Arise portal after registration.

What you'll be doing:

Use your friendly customer service skills to assist with inbound service requests, helping to connect individuals with the transportation needed to fulfill their medical needs. You’ll be ready to interact with a wide demographic, providing an exemplary level of customer service every step of the way. Provide help, solve problems, and connect with people!

Client Program on The Arise® Platform

 Take control of your life by building a business working from home and providing customer service to brands you know and love.

With this virtual customer service program available on the Arise® Platform, leverage your friendly customer service skills—any maybe even a healthcare background, though it's not required—to assist with inbound service requests, helping connect individuals with the transportation needed to fulfill their medical needs. 

With multiple service intervals available, you can schedule yourself to work when it’s most convenient for you based on interval availability.

Client Overview:

This client is the nation's leading managed healthcare organization specializing in the management of non-emergent healthcare transportation benefits. 

Sign Up Now

About Arise

The Arise® Platform is the leading work-from-home resource for people looking to do remote gig work – with customer support opportunities available in the United States, Canada, the United Kingdom and now Jamaica!

The Arise® Platform connects your business to remote customer service with well-known brands. Through the Platform, your business can provide remote customer support; generating revenue while saving on costs associated with working outside of the home. Sign up to use the Arise® Platform right now. You get to choose your clients and create your flexible schedule from the comfort and safety of your own home.

When you own your business, you’re in charge!

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What you need to get started:

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- Register to use the Arise® Platform
- Select a client opportunity
- Enroll in a certification course to prepare to service

Visit ariseworkfromhome.com/equipment to view computer and equipment requirements

This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.

Sign Up Now

Arise connects small home-based businesses—run by everyday people like you—to prestigious Fortune 500 clients through a virtual platform. Arise provides the enterprise clients, your business provides the service. You are in charge and have the option to choose your enterprise clients and set a flexible schedule, while you and your agents work from home. A Platform Usage Fee is charged for the infrastructure that Arise provides, including the Arise 24-Hour Client Technical Support Help Desk, Starmatic® scheduling system, and invoicing services.