29 Nov Work from Home Opportunity – Phone Customer Service – Leading Luxury Retailer
Do you live in Youngstown and want to do meaningful work and be your own boss? Now’s the time! Leverage your customer service expertise and provide white glove service to high-end, luxury retail customers from the comfort of your own home in Youngstown!
Leading Luxury Retailer Client Program Opportunity Overview
For over a century, the leading luxury retailer has focused on serving the unique needs of the luxury market. Today, that commitment is stronger than ever. They have stayed true to the principles of their founders - to be recognized as the premier luxury retailer dedicated to providing customers with distinctive merchandise and superior service. This renowned retailer offers upscale and assortments of apparel, accessories, jewelry, beauty and decorative home products to the affluent consumer.
Arise connects small call center companies, run by people like you who live in Youngstown, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, your company provides the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you’re the boss.
What to expect:
- Responding online catalog order inquiries of high dollar items; many orders are in excess of $1,000
- Assisting luxury-centric customers with order-related issues and resolutions
- Ensuring orders are successfully submitted
- Responding to item sizing/color/material/dimension, product warranties, product returns, and shipping issues and inquiries
What it takes to succeed:
- Strong, white-glove customer service skills on every customer interaction
- Ability to show empathy to customers, while offering solutions
- Excellent probing and listening skills
- Strong critical-thinking skills to ensure application of accurate order pricing, sales taxes, discounts and adjustments
- Impeccable attention to detail and focus
- Navigation of multiple systems during a call to gather information and assist the customer
What you'll be doing:
What you need to get started:
- Select a client opportunity
- Enroll in a certification course to prepare to service
- Computer and Equipment Requirements on AriseWorkFromHome.com/Equipment
This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.