Work from Home Opportunity – Phone Customer Service – Leading Luxury Retailer

Neiman Marcus Icon
Arise Virtual Solutions
March 01, 2023
Lordstown, OH, Lordstown, OH
Customer Service
Job Type
Work Hours
$9 - $14 per hour
Pay By


Do you live in Lordstown and want to do meaningful work and be your own boss? Now’s the time! Leverage your customer service expertise and provide white glove service to high-end, luxury retail customers from the comfort of your own home in Lordstown!

Leading Luxury Retailer Client Program Opportunity Overview

For over a century, the leading luxury retailer has focused on serving the unique needs of the luxury market. Today, that commitment is stronger than ever. They have stayed true to the principles of their founders - to be recognized as the premier luxury retailer dedicated to providing customers with distinctive merchandise and superior service. This renowned retailer offers upscale and assortments of apparel, accessories, jewelry, beauty and decorative home products to the affluent consumer.

About Arise

Arise connects small call center companies, run by people like you who live in Lordstown, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, your company provides the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you’re the boss.


What to expect:

What’s Needed to Provide Customer Support for this Client Program

- Responding online catalog order inquiries of high dollar items; many orders are in excess of $1,000
- Assisting luxury-centric customers with order-related issues and resolutions
- Ensuring orders are successfully submitted
- Responding to item sizing/color/material/dimension, product warranties, product returns, and shipping issues and inquiries

What it takes to succeed:

Must-Have Qualities and Capabilities

- Strong, white-glove customer service skills on every customer interaction
- Ability to show empathy to customers, while offering solutions
- Excellent probing and listening skills
- Strong critical-thinking skills to ensure application of accurate order pricing, sales taxes, discounts and adjustments
- Impeccable attention to detail and focus
- Navigation of multiple systems during a call to gather information and assist the customer

Education necessary:

No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss.

What you'll be doing:

Providing great customer service for a Leading Luxury Retailer.

What you need to get started:

- Register
- Select a client opportunity
- Enroll in a certification course to prepare to service
- Computer and Equipment Requirements on

This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.