30 Jun APPLIANCE REPAIR TROUBLESHOOTING AND SALES OPPORTUNITY WITH A LEADING HOME SERVICES PROVIDER
The Arise Platform has an opportunity with one of the country’s leading home services providers to provide both inbound and outbound customer support to assist customers with home appliance repair troubleshooting and setting up service appointments. Sales support is also required to sell home appliance repair warranties and upgrades.
Do you change your fridge’s water filter or fix your washing machine when it breaks down?
If so, use your affinity for appliances to earn money from the comfort of your home!
Your company can help facilitate over 7 million repair appointments performed annually by the leading home services provider. You will provide initial troubleshooting appliance repair by walking customers through a list of troubleshooting actions using a cutting edge diagnostic tool you access through the Arise Platform from your home computer. If you are unable to fix the issue, you’ll then facilitate communications between the repair technicians and homeowners to schedule repair appointments. You will also sell home appliance repair warranty plans and upgrades to customers’ existing appliance repair warranty plans.
What to Expect When Providing Service to the Leading Home Services Provider:
- Attempt to troubleshoot customers’ appliance issues on every call leveraging the client’s Advanced Diagnostic System (an online application containing scripted troubleshooting paths) and exciting Live Support tool (which provides a live view of the issue via a link to the customers’ smartphone camera), ultimately avoiding the need to schedule a costly technician appointment.
- Leverage proven selling techniques to offer all eligible customers a home warranty and home improvement services, educating customers on the benefits of these products and services that meets the customer’s current and future needs.
- Use active listening and probing skills to effectively diagnose and quickly resolve customers’ appliance issues over the phone and offer the products and services that meet their needs, while providing best in class service and maintaining customer loyalty.
What Are the Benefits of Using the Arise Platform?
- Be your own boss, and work from home.
- Grow your company as large as you’d like
- Make your own schedule – finally flexible hours that allow you to work when it is convenient for you.
- Get out of the 9 to 5 rut and skip the commute.
Ready to Get Started Today?
This opportunity is only available on the Arise Platform. So if you haven’t yet registered to use the platform – start now!