FREQUENTLY ASKED QUESTIONS

The Arise® Platform is available in the United States, United Kingdom, Canada, and Jamaica. Below is a list of states we are currently sourcing in. If your state is not listed, we are not actively sourcing from that state right now. We are also not currently sourcing from the District of Columbia.

Before agreeing to work for a particular business, be clear on the details, requirements, and expectations of the business owner. Arise does not endorse or recommend any one business using its platform. It is your responsibility to decide whether your association with a particular business is right for you. These businesses are in no way affiliated with or controlled by Arise and Arise does not assume any legal liability or responsibility for the acts or omissions of such businesses. Arise encourages you to do your due diligence and background research before you begin work for any business.

Registration is a multi-step process that starts with completing a simple 5-minute profile. The business registration process is slightly different than registering as an agent working for a business.

Learn how to register a business.

Learn how to register as an agent.

You can download the New User Platform Guide here .

In order to use the Arise® Platform, the system and equipment policy detailed here must be met. Certain client programs may have additional requirements.

From the Partner Registration Home Page, click on “My Profile” link located at top of the page. Once the page reloads, please select “Go” next to Update Profile. Upon changing your information, please click “Save” at the bottom of the screen.

Live Online Help: Registrants can log into their Arise profile here with the username and password they created. Click Online Help in the upper right hand corner. Enter your questions to let AVA, the Arise Virtual Agent, try to answer the question. After a few tries, if she doesn’t provide the answer, she’ll connect you with a live chat agent. Our usual business hours are Monday-Friday, 8AM-12AM Eastern Time.

Informational Sessions: Once weekly general informational sessions offered to all registrants in the process. This is an informational presentation regarding the process with an open question and answer session. Information sessions are promoted through email and on Facebook. You may also attend weekly ‘Virtual Office Hours’ a more informal style meeting where you can ask direct questions in an open forum.

LIMITED Email Support Available:  The Arise Registration Department will ONLY respond to emails if  you have previously registered to use the Arise® Platform and would like to reactivate your profile. When you have an existing, but inactive profile, you will be unable to login to the portal.  This is the only instance during which email support is available.  If you email and the issue is not related to an inability to login to the registration dashboard or portal, then please do not expect a response.  Instead, see instructions above for contacting Live Online Chat Support.

US Email: [email protected]

Canada Email: [email protected]