"I CANNOT TELL YOU HOW MUCH OWNING MY OWN COMPANY HAS CHANGED MY LIFE!"

“I have worked for several fortune 500 companies over the years, but never found the right company. Although, I was all in working for these companies, which means, working overtime, innovating, assisting with training, helping and supervisor others and I was not appreciated at the level in which I felt I should be. 

For example, when I gave birth to my son who is now 6 years old, I felt like 6 weeks was not long enough to bond with my son; so I requested to have 90 days off in order to bond with him. I was firmly told no. I had 6 weeks off for maternity leave and I wanted to use the 9 weeks of vacation and PTO time to take the rest of the time I desired off to tend to my newborn child. I thought that I would be granted the time off since I had truly accrued the time and needed to take it off. Well, this was not the case. I was told I could only use the time when “they” thought it was beneficial for the company to have me off. This was unacceptable to me, especially after working for this company for 18 years!

I knew then that I needed to find something that I could do and still be able to stay home with my son. The Arise Platform afforded me that opportunity! I found Arise through a friend, and instantly started my own mini call center company and used my spare room for an office. I started to work and never looked back! I was instantly able to stay home with my son until he was school aged! He is now 6 years old and I am still able to take him to school, pick him up, take him to Jiu Jitsu practice and enjoy school outings with him on a regular basis thanks to the owning my own company. I now have other agents working for me! This is an added benefit because as my company grows, it brings in more income for me to take care of my family.

I cannot tell you how much owning my own company has changed my life! I choose my own hours, my own days and I am able to serve in the community by volunteering, go on mission trips and actually WATCH and be present for my son growing up! Thank you Arise!” 

Crystal R., CEO of ELITE DIVERSITY LLC

*Images used are representations and are not actual images of the call center company owner being referenced in the story submission .

We asked call center company owners why they started your own mini call center, and why their company is using the Arise Platform and they answered! This is one of the Tell Us Your Story winning submissions and the business owner who will received a home office makeover prize!!